Privacy Policy
Last updated: September 7, 2026
1. Introduction
Welcome to Buddzy! We value your trust and are committed to protecting your privacy. This Privacy Policy explains how Buddzy ("we", "our", or "us") collects, uses, stores, and shares your personal data when you use our mobile app and website.
By using Buddzy, you acknowledge the practices described in this Policy. If you do not agree, please do not use our services.
2. Who We Are
Buddzy is operated by Buddzy SAS, a société par actions simplifiée registered in France (the "Data Controller").
- Email (privacy): privacy@buddzy.app
- Registered Address: Bureau 326, 59 rue de Ponthieu, 75008 Paris, France
- Company Registration Number: RCS Paris — 109 238 444
3. What Data We Collect
- Account Information: Phone number, name, avatar (including optional selfies for personalized generation), gender (optional — you can set or clear it at any time)
- Device & Technical Data: IP address, device model, operating system, language, and a device identifier assigned by your operating system (the Android ID on Android, the Identifier for Vendor on iOS). This identifier is persistent for as long as the app stays installed on your device, and it is transmitted from your device to us and to our phone verification provider. It is not an advertising identifier, and we never use it for advertising, ad measurement, or tracking you across other apps or websites.
- Usage Data: Points/stars, interactions, shares, rankings, streaks
- Contacts (with consent): Names and phone numbers
- Location Data (optional): Used only when features are activated
- Advertising Data: When you choose to watch a rewarded video ad, our advertising partner (Google AdMob) receives your device's advertising identifier (Advertising ID on Android, IDFA on iOS where applicable), your IP address, and technical data about the ad request. We never send your Buddzy profile, phone number, contacts, friend list, or gameplay data to advertisers.
- Cookies (website): Analytics and session cookies
- Error Logs: Technical errors via tools like Sentry (e.g., device info, IP for debugging)
4. How We Use Your Data
- Account management and friend matching
- Rankings, interactions, and sharing features
- Media generation (videos, images) via third-party AI (e.g., OpenAI for avatars)
- Serving the optional rewarded video ads that let you earn Orbs without spending money
- Notifications and service improvements
- Analytics for UX optimization (e.g., error tracking with Sentry)
- Compliance with legal obligations
4.1 App Permissions on Android
To provide core features of the Buddzy app, we request certain Android permissions. Each is used only for its intended purpose and never for unrelated data collection.
- android.permission.CAMERA: Used when taking selfies for avatar generation or uploading profile pictures. Photos may be stored temporarily on our secure servers (AWS S3) to create avatars or media content, and are not shared with third parties beyond this purpose.
- android.permission.RECORD_AUDIO: Required by the camera framework (react-native-vision-camera) to enable video capture with sound. In Buddzy, it is used only when you actively record content (e.g., selfies or shareable videos). Audio is processed locally on your device or stored temporarily to generate shareable content, and is never used without your explicit action.
- android.permission.MODIFY_AUDIO_SETTINGS: Needed to adjust sound within the app (e.g., in-app sound effects, video capture, mute/unmute). We do not change system audio outside Buddzy.
- android.permission.READ_CONTACTS & android.permission.WRITE_CONTACTS: Used (with your consent) to help you find and connect with friends from your phonebook. We access contact names and phone numbers only to identify which friends are on Buddzy or to facilitate invitations. We never sell or share your contacts.
- android.permission.VIBRATE: Enables haptic feedback (small vibrations) to make actions like giving/receiving stars feel more interactive.
We never use these permissions for hidden tracking. All processing is limited to providing Buddzy features, and sensitive data (photos, audio, contacts) is stored securely or only used locally on your device.
5. Legal Bases for Processing
- Contract: Providing core services (account, rankings, sharing, security)
- Legitimate Interests: Service analytics, performance, debugging, and the prevention of fraud and abuse — including the automated checks described in Section 12, which protect our users and our verification costs against automated or abusive account creation
- Consent: Optional features (e.g., contacts import/invitations, location, selfies processed by AI), personalized advertising where consent is required in your region, marketing communications where required
- Legal Obligation: Retention or disclosures required by law
Children: Buddzy is intended for users aged 13+ only. We do not process personal data of children under 13. If we learn that a user is under 13, we will delete the account and data.
6. Data Sharing & Third Parties
We do not sell your data. We may share data with trusted providers acting under our instructions:
- AWS (hosting and storage)
- Firebase / Google Analytics, Amplitude (analytics)
- Expo Push (FCM / APNs) (notifications)
- Sentry (error tracking)
- OpenAI (avatar generation via AI)
- Google AdMob (rewarded video advertising)
- Apple / Google (in-app purchases)
- Prelude (SMS verification and anti-fraud checks) — receives your phone number, IP address, device identifier and device characteristics in order to send the verification code and to assess whether a verification attempt is fraudulent. Part of this data is collected and sent directly from your device by Prelude's SDK.
For the current list, see our Subprocessors page.
6.1 Advertising
Buddzy shows rewarded video ads only. They are never forced on you: you choose to watch one in exchange for Orbs, and they are capped at five per day. There are no banners, no interstitials, and no ads inside the core social moments of the app.
Rewarded ads are served by Google AdMob. When an ad is requested, Google receives your device's advertising identifier, your IP address and technical ad-request data, and acts as an independent controller for the ads it serves — meaning it processes that data under its own privacy terms, not merely on our instructions. Google may use this data to select and measure ads, including personalized ads where your region allows it and where you have given the required consent through the consent prompt shown in the app. Buddzy does not send Google your profile, phone number, contacts, friend list, Stars, or any other gameplay data, and we do not receive advertising profiles about you in return.
You can reset your advertising identifier or turn off ad personalization at any time in your device settings — on Android under Settings › Privacy › Ads, and on iOS under Settings › Privacy & Security › Tracking. Doing so does not prevent you from watching rewarded ads or earning Orbs; it only makes the ads you see less personalized.
7. Data Retention
- Data kept as long as the account is active
- Deleted within 30 days after a deletion request
- Inactive accounts: suspended after 6 months, terminated and deleted after 12 months
- Banned users: data retained up to 12 months to prevent re-registration
- Payment receipts: retained up to 10 years as required by applicable tax and commercial laws
- Audit trail (proof of deletion requests): retained for 36 months
- Anonymized data (e.g., aggregated stats) may be retained indefinitely for service improvement
8. Your Rights
8.1 Under GDPR (EEA/UK Users)
You may:
- Access, correct, or delete your data
- Object to or restrict processing
- Withdraw consent at any time (without affecting prior processing)
- Request data portability
- Lodge a complaint with a supervisory authority. Our lead supervisory authority is the CNIL (Commission Nationale de l'Informatique et des Libertés, France); you may also complain to the authority of your own country of residence (e.g., the ICO in the UK)
We will respond to all data subject requests within 30 days. If we need more time (up to 60 additional days), we will inform you of the extension and the reasons.
8.2 Under CCPA (California Residents)
If you are a California resident, you have the following additional rights:
- Right to Know: You may request the categories and specific pieces of personal information we have collected about you
- Right to Delete: You may request deletion of your personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights
- Right to Opt Out of Sharing: If you choose to watch a rewarded video ad, your advertising identifier may be used by Google to personalize the ads you see. California law treats this as "sharing" personal information for cross-context behavioral advertising. You may opt out at any time — turn off ad personalization in your device settings (Android: Settings › Privacy › Ads; iOS: Settings › Privacy & Security › Tracking), simply stop watching rewarded ads, or email us at privacy@buddzy.app. Opting out never limits your access to Buddzy.
We do not sell personal information — we have never exchanged user data for money or other valuable consideration, and we do not operate any data-broker or audience-selling arrangement. Apart from the advertising identifier described above, we do not share personal information for cross-context behavioral advertising.
To exercise any of these rights, email: privacy@buddzy.app
9. Children's Privacy
Buddzy is not intended for children under 13. We do not knowingly collect data from children under 13, and we do not provide a parental-consent flow. If you believe a child under 13 has used Buddzy, please contact us at support@buddzy.app and we will delete the account and data.
10. Data Security
- Encrypted login & role-based access (e.g., JWT authentication)
- Regular audits and security testing
- Secure storage on AWS infrastructure
11. International Transfers
Buddzy SAS is established in the European Union and your data is primarily processed within the EEA. Some of the providers listed in Section 6 process data in the United States (for example AWS, OpenAI, Google and our SMS verification provider). Those transfers rely on the European Commission's Standard Contractual Clauses (SCCs) with supplementary measures, or on the provider's certification under the EU-US Data Privacy Framework where applicable. You can request a copy of the safeguards in place by contacting privacy@buddzy.app.
12. Automated Decision-Making
Buddzy uses algorithms to calculate rankings, Aura levels, and leaderboard positions based on your in-app activity (e.g., Stars given and received). These features are part of the core game experience and do not produce legal effects or similarly significant effects on you. You can always contact us at privacy@buddzy.app if you have questions about how these systems work.
Separately, when you verify your phone number, we rely on an automated anti-fraud system operated by our verification provider, Prelude. It scores each verification attempt using signals such as your phone number, IP address, device identifier and device characteristics, and it may block an attempt that it assesses as fraudulent — which means that, in that instance, you would not be able to complete sign-up or sign-in. No decision of this kind is based on special categories of personal data, and the system is not used to profile you for any other purpose. If your verification is blocked and you believe this is an error, you may contact us at privacy@buddzy.app: you have the right to obtain a review of the decision by a member of our team, to explain your situation, and to contest the outcome.
13. Data Protection Officer
Given the current scale of our operations, Buddzy has not appointed a Data Protection Officer. For all privacy-related inquiries, you may contact our Privacy Office at privacy@buddzy.app. We will reassess the need for a DPO as our user base grows.
14. Changes to This Policy
We may update this Privacy Policy. If we do, you'll be notified via app or website. Continued use means acceptance.
15. Contact
Buddzy SAS — Privacy Office
- Email: privacy@buddzy.app
- Registered Address: Bureau 326, 59 rue de Ponthieu, 75008 Paris, France
Thank you for trusting Buddzy. Your privacy matters to us.