Not getting notifications from Buddzy? Here's the good news — it's almost certainly not a Buddzy bug. In the vast majority of cases, missing notifications come down to OS-level settings on your phone that are blocking delivery. The fix is usually quick and painless.
Check Your OS Permissions First
This is the number one cause of missing notifications. Both iOS and Android require explicit permission for apps to send push notifications, and sometimes these permissions get turned off without you realizing it.
On iOS:
- Open Settings on your phone
- Scroll down and tap Buddzy
- Tap Notifications
- Make sure Allow Notifications is toggled on
- Check that Lock Screen, Notification Center, and Banners are all enabled
On Android:
- Open Settings on your phone
- Go to Apps (or App Management)
- Find and tap Buddzy
- Tap Notifications
- Make sure notifications are enabled and not set to "Silent"
Check Battery Optimization
This is the sneaky one, especially on Android. Many phones aggressively optimize battery usage by restricting background activity for apps, which can silently kill notification delivery.
On Android:
- Go to Settings > Battery > Battery Optimization
- Find Buddzy and set it to Unrestricted or Not Optimized
- Some manufacturers (Samsung, Xiaomi, Huawei) have additional power management settings that need adjusting
On iOS:
- Make sure Background App Refresh is enabled for Buddzy in Settings
Check In-App Settings
Once you've confirmed your OS permissions are correct, check Buddzy's internal notification settings:
- Open Buddzy and go to Settings
- Check the Notifications section
- Make sure you haven't accidentally disabled the specific notification types you're expecting to receive
- Check if you've muted the specific friends you're expecting notifications from
Other Things to Try
If permissions look correct but notifications still aren't coming through:
- Restart your phone — sometimes the push notification service needs a fresh start
- Update Buddzy — make sure you're running the latest version of the app
- Reinstall Buddzy — a fresh install re-registers your device for push notifications
- Check Do Not Disturb — make sure your phone isn't in DND mode or Focus mode
Pro Tips
- After changing any notification settings, ask a friend to send you a Star as a test. This confirms everything is working.
- If you recently updated your OS, double-check Buddzy's permissions. Some OS updates reset app notification permissions.
- On Android, check manufacturer-specific battery settings. Brands like Xiaomi and Samsung have extra layers beyond stock Android.
Good to Know
If nothing above works, try logging out and back in. This refreshes your account's connection to Buddzy's notification system and resolves most remaining issues.