Your data is yours. That is not just something we say — you can actually request a full copy of all the personal data Buddzy holds about you, delivered in a format that is easy to read and use. Whether you are just curious about what we have or you want a backup before deleting your account, the option is always there.
How It Works
The export process is straightforward:
- Submit a request — Contact Buddzy Support through Settings > Help > Contact Support and ask for a data export
- Identity verification — We confirm you are the actual account holder to make sure nobody else can request your data
- Data compilation — Our team compiles everything associated with your account into a structured, readable format
- Delivery — You receive your export file through a secure channel
What Is Included
Your data export covers everything Buddzy stores about you:
- Profile information — Username, phone number hash, avatar data, bio, mood, emoji
- Game activity — Stars sent and received, Streak history and current counters, Aura level and progression, Mission completion records
- Social connections — Your friend list and mutual relationships
- Achievement history — All badges and milestones you have unlocked
- Current Orbit data — Your participation and results across Current Orbit cycles
- Settings and preferences — Notification preferences, language settings, and any customizations
What Format to Expect
Your exported data comes in a structured file format (like JSON or CSV) that you can open with common tools. It is the raw data itself, not a pretty visual report.
When to Request an Export
There are a few scenarios where this comes in handy:
- Before account deletion — If you want a record of your Buddzy journey before wiping everything
- Personal curiosity — Just to see exactly what data exists about you
- Moving to a new phone — Though your account transfers automatically, having a backup never hurts
Pro Tips
- Export requests are free. You can make them as often as you want.
- Allow a few business days for processing since compilation is handled by the support team.
- Pair this with the deletion feature for a complete "download and delete" workflow.
Good to Know
Data portability is a fundamental right, not a special favor. We are happy to hand over your data whenever you ask because it was always yours to begin with.